Storytelling is Key to Build Personal Connections

Storytelling is Key to Build Personal Connections

Storytelling has the incredible ability to connect people on a deep, emotional level. It has the power to bring us together as we feel empathy for one another and feel a wide range of emotions. When it comes to convincing people, facts and stats can only go so far....
Employee Engagement Surveys Boost Customer Retention and Satisfaction

Employee Engagement Surveys Boost Customer Retention and Satisfaction

Photo by  mcmurryjulie on Pixabay Running a business comes with personally connecting with its customers as well as the ones providing the service to the customers; the employees. In fact, the link between employee engagement and customer satisfaction is so strong...
How Employee Satisfaction Drives Customer Satisfaction

How Employee Satisfaction Drives Customer Satisfaction

Photo by mohamed_hassan on Pixabay A company’s sole priority is to operate a steady and successful business. This can only be done if and when customer satisfaction is consistent with what you’re selling them. But there’s another variable crucial for the overall...