How to Keep Employees and Customers Satisfied And Improve your Bottom Line

How to Keep Employees and Customers Satisfied And Improve your Bottom Line

Photo by  089photoshootings on PixabayA successful business is created when customer satisfaction is on par with employee satisfaction. After all, happy customers are only possible when your own workers are just as happy themselves. Unfortunately, a lot of companies...
Storytelling is Key to Build Personal Connections

Storytelling is Key to Build Personal Connections

Storytelling has the incredible ability to connect people on a deep, emotional level. It has the power to bring us together as we feel empathy for one another and feel a wide range of emotions. When it comes to convincing people, facts and stats can only go so far....
Employee Engagement Surveys Boost Customer Retention and Satisfaction

Employee Engagement Surveys Boost Customer Retention and Satisfaction

Photo by  mcmurryjulie on Pixabay Running a business comes with personally connecting with its customers as well as the ones providing the service to the customers; the employees. In fact, the link between employee engagement and customer satisfaction is so strong...