Employee Engagement Surveys Boost Customer Retention and Satisfaction

Employee Engagement Surveys Boost Customer Retention and Satisfaction

Photo by  mcmurryjulie on Pixabay Running a business comes with personally connecting with its customers as well as the ones providing the service to the customers; the employees. In fact, the link between employee engagement and customer satisfaction is so strong...
Personal Connection Died On Mount Everest

Personal Connection Died On Mount Everest

Photo by Flo Maderebner from pexelsMount Everest is the most glorified mountain in the world and has attracted eager mountaineers from all over. In 1953, Edmund Hillary and Tenzing Norgay climbed the summit for the first time. Over 4,000 individuals have followed in...
How Employee Satisfaction Drives Customer Satisfaction

How Employee Satisfaction Drives Customer Satisfaction

Photo by mohamed_hassan on Pixabay A company’s sole priority is to operate a steady and successful business. This can only be done if and when customer satisfaction is consistent with what you’re selling them. But there’s another variable crucial for the overall...