Educating Content and Courses

Create change personally or within your organization by learning how to communicate and personally connect with your colleagues, employees and customers. This will lead to increased overall happiness, in addition to long-term employee and customer retention. Create ChangeConnect Now

How a VP of Finance Can Better Communicate With Their Team

If you've ever worked for any sort of company you know that it can sometimes be hard to communicate with executive level leadership. Oftentimes, it seems intimidating when they are really just like you and me. One of the biggest goals for...

2 Major Ways CTOs Can Connect with Their Teams

There is no “I” in team. But there is an “I” in innovation, infrastructure, and impact—three aspects of a strong technology team. And as the Chief Technology Officer, building a well-rounded tech team can be exceedingly difficult with frequent...

How to Be an Effective Group Member

Photo by Annie Spratt for UnsplashAh, collaboration and group work. We all dreaded it in school, but now it all makes sense - this is why we focused on it in school. In the professional world, everything we do revolves around teams and communication within...

The Virtual Water Cooler Personally Connects with Remote Employees by Sharing Story Details

Most of us in the modern workplace know that meetings don’t happen in the conference room anymore. We know that our team operates across the globe and that our manager might not even be in the same office as us. Today, meetings are taking place over the phone or...

How to Sell Upper Management on eLearning

Written by VP Legacies and Andrea Maliska Getting buy-in from upper management on any new tool can be a challenge. That challenge becomes even more difficult when you’re introducing a foreign concept to your business like online learning....

How CEOs Can Better Connect with Their Employees

Chief Executive Officer, President, Managing Director—as the head of the company, it’s up to you to set the vision and tone. It’s up to you to determine growth-strategies and how to tell the outside world what the company does and doesn’t do....

Get the Most from Your Soft Dollars

When you are evaluating vendors to perform a task for you, you often look first to see how much their services cost. As we have covered in past blog posts, cost isn’t the most important factor when choosing vendor. Often times, customers want to see what...

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We are working on creating communication and personal connection strategy courses for you. We are launching online courses dedicated to answering your questions in 2020. Help us create change for you by donating something as simple as $1 to  communication and personal connection strategy education.

How to Keep Employees and Customers Satisfied And Improve your Bottom Line

How to Keep Employees and Customers Satisfied And Improve your Bottom Line

Photo by  089photoshootings on PixabayA successful business is created when customer satisfaction is on par with employee satisfaction. After all, happy customers are only possible when your own workers are just as happy themselves. Unfortunately, a lot of...

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Personal Connection in the Age of Social Media

Personal Connection in the Age of Social Media

Photo by Jakob Owens on UnsplashThe rise of social media has fundamentally changed the way we personally connect with each other. What used to be done over a landline or in-person is now behind a screen of a laptop, tablet, or smartphone. These days, we...

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Storytelling is Key to Build Personal Connections

Storytelling is Key to Build Personal Connections

Storytelling has the incredible ability to connect people on a deep, emotional level. It has the power to bring us together as we feel empathy for one another and feel a wide range of emotions. When it comes to convincing people, facts and stats can only...

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Employee Engagement Surveys Boost Customer Retention and Satisfaction

Employee Engagement Surveys Boost Customer Retention and Satisfaction

Photo by  mcmurryjulie on Pixabay Running a business comes with personally connecting with its customers as well as the ones providing the service to the customers; the employees. In fact, the link between employee engagement and customer satisfaction is...

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We are working on creating communication and personal connection strategy courses for you. We are launching online courses dedicated to answering your questions in 2020. Help us create change for you by donating something as simple as $1 to  communication and personal connection strategy education.

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