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Photo by Johann Walter Bantz on UnsplashIn addition to your employees, your customers are key to the success of your business. While you often show your employees appreciation for the positive impact they have on your business, you need to do the same for...read more
Photo by Annie Spratt for UnsplashAh, collaboration and group work. We all dreaded it in school, but now it all makes sense - this is why we focused on it in school. In the professional world, everything we do revolves around teams and communication within...read more
Photo by Austin Distel on UnsplashWe are in the midst of the automation era. More and more skills are being automated by computers, costing people their jobs. But not all is bad—not all skills lend themselves to automation. In fact, there are a number of...read more
5 Communication Strategies You Can Use to Increase Customer Retention and Produce a Return on Investment
Photo by Startup Stock Photos from PexelsEvery business wants to increase customer retention rates, but we often overlook the power communication and proper messaging produces. Often times, we think bringing in new customers is the key to business growth....read more
How to Boost Employee Engagement Without Breaking the Bank Utilizing Personal Connection and Communication Strategies
Photo by 089photoshootings on PixabayYour company can have a great customer experience, but if you disregard the needs of your employees, you’re jeopardizing the overall state of your company.If your employees don’t feel engaged at work, they will flounder...read more
Photo by Geralt on PixabayWords are often misconstrued or misunderstood in the workplace. So getting your idea across depends on how clear the subject matter is, as well as the way you say it. Even certain tones or bad phrasing can make an entire workplace...read more
We often forget about the power that something as simple as the customer experience has on our overall business. In other words, it’s our customers who can make or break our business. As business owners, we must invest time and resources into creating a...read more
What Unique Communication and Personal Connection Strategies Can Your Company Implement to Increase Employee and Customer Retention?
Photo by rawpixel.com from PexelsIn every organization or business, communicating a clear message to people has always been a challenge. So how can you improve your external (customer) and Internal (employees) communication? What unique strategies can the...read more
Photo by Bram Naus on UnsplashWhile it can be said that not everyone is an entrepreneur, that doesn’t mean you can’t at least think and communicate like one. In this post, we are sharing five entrepreneurial mindsets that you can adapt for your business...read more
Workshops are a great way to give your customers and employees skills they need to enhance their roles and their careers. Companies can put on workshops on a variety of skills and topics that appeal to your employees. Many companies stray away from this...read more
Image by Free-Photos Everyone knows that awkward feeling of being the new hire at a workplace and not having anyone to spend the lunch-break with. Building a social network fast at work will help you in many different ways: it will make it easier for you...read more
Photo by Daria Shevtsova from Pexels7 Ways To Build A Personal Connection With A New BossStarting at a new position in a company you stand for is enthralling, but it can quickly turn into a pile of nerves. You may be wondering how do I make my boss see my...read more
Throughout our posts, we’ve covered a number of ways that you can create a better personal connection with your customers and employees. But, one way we haven’t touched on is emotional intelligence. Simply put, emotional intelligence (EQ) is the ability to...read more
We know that personal connection is formed on the foundation of building trust, sharing details, and embracing emotion. But what if we could contribute these foundational elements to neuroscience?Neuroscience has some insights that can create an upward...read more
In today’s workplace, managers and employees alike are facing unconscious bias. Unconscious bias is defined as “prejudice or unsupported judgments in favor of or against one thing, person, or group as compared to another, in a way that is usually...read more
One of the areas that employees consider when they are applying for jobs is the amount of career development potential the company offers. Employees want to be assured they can move up within the company or expand to another area that sparks their...read more
When it comes to the workplace during the summer months, employees can come to expect plenty of summer barbecues, casual Fridays, and more flexible working hours (hello summer Fridays!). That being said, summer is the perfect time to increase your employee...read more
As a manager, you think you’ve won the lottery when you have yourself a high-performing great team. You’ve got the right mix of people so theoretically, they should be able to thrive on your team and at the company, right? Wrong. Just because you have top...read more