Hearing what others are saying and fully absorbing it are not the same. Therefore, to process information more easily, steadily focus on the other person and actively participate in the conversation. Active Listening is a skill becoming impertinent to employees, and their employers. Many consider listening to others a natural ability, but it actually takes skill to do properly.
How does active listening work?
Active listening conveys really hearing people, breaking down exactly what they mean, and storing the information properly in your mind. Efficiently paying attention drives forward-thinking, and allow coworkers to work together more effectively. So, proper listening can transform simple misunderstandings into productive communication.
Take into account the main points. Not just the basic words proclaimed, but the actual meaning behind the sentences. Suppose a coworker tells you the latest update in technology caused production to decrease. Then, you must determine whether they mean the program malfunctioned or if employees are not properly trained to use it.
While the other person’s expressing their thoughts, it is common to think about exactly what you will say next. This results in people losing focus. Therefore, every conclusion drawn from their statement needs to reflect understanding of the idea as a whole.
Encouraging the Speaker in Communication
When conversing with a fellow employee, prioritize and encourage them in the conversation. Do not check your phone, or partake in other activities. Any actions showing you want out of the conversation will reflect negatively on you. In addition, this will make the other person feel unheard. When this happens, the speaker will naturally let the conversation end. Even if they have not gotten to their point.
Attentiveness is a trait sought after by all employers. Consequently, you must keep your mind on the job, so you’re considered a beneficial part of the team. This involves the ability to evolve in the workplace. Therefore, listen and implement new information. While expertise can certainly boost your resume, a true attentive listener shows their adaptability to new situations.
Our Differences Make Us Strong and Give Us the Ability to Express Ourselves
The exchange of ideas helps you grow as a person and listener. Work relationships rely heavily on communication. So, if this is done poorly, the entire workplace will suffer. There is never just one point of view. Therefore, your knowledge should grow with each individual’s experience. This is why workplaces are made up of teams and not individuals.
Why Active Listening Drives Business Relationships
Fluid communication needs understanding of the true meaning in someone’s speech. Also, like yourself, co-workers yearn to express themselves well enough that other’s fully understand. Active listening drives personal connections and promotes healthy emotions, like empathy, among a workplace. Therefore, when employees use active listening to drive business relationships, the benefits do not stop with that conversation.
Active Listening Improves Productivity
Both parties need to have intent to communicate, it goes both ways. So, if the person you’re speaking to seems uninterested in the conversation, there is little you can do to change that. In addition, all employees, especially higher ups, need trained to value the opinion and input of their fellow workers. Otherwise, valuable information becomes wasted..
Active Listening Reduces Misunderstandings
The less misunderstandings, the more work completed, and less corrections needed. Therefore, never fear asking for elaboration in a workplace. Ask for clarification if the information seems misconstrued. Misunderstandings are frequent when people are simply waiting for the conversation to end. Lastly, active listening makes any conversation more enjoyable for all parties.
Every person has a story.Their backstory could very well align with your own upbringing. However, relating to someone goes further than similarities alone. Everyone has biased viewpoints and socio-economic influences that builds their personality and state of understanding. For some reason these connotations are a common but often forgotten contributor to understandings. Therefore, absorb the ideas of others before responding.
Teamwork within employee groups increases with active listening. Workplaces are communities. The more your group feels their opinions are being heard and used, the more motivation to create with others. Thus, meetings need brainstorming , and this type of teamwork creates better ideas.
Active listening drives work relationships to the point they trickle into business relationships with customers. Similarly, these same tactics are used to find and keep clients. Using a few listening skills can be the start of creating a workplace you are excited to go to everyday. Moreover, make active listening a natural part of the foundation of your company’s communication strategy. So, ground breaking ideas and innovative ideas merge.